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Hotel · Hakone · Shutoken

Gensen Uenoya Hot Spring Ryokan

A traditional Japanese inn in Hakone, known for its hot spring baths and peaceful setting, rated 9.0 by past guests.

  • Traditional ryokan atmosphere
  • Onsen hot spring baths
  • Highly rated by guests (9.0/10)
9 Superb 833 reviews Booking.com 9 · 833 reviews
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About

Gensen Uenoya Hot Spring Ryokan

Gensen Uenoya is a modest 2-star ryokan located in Hakone, Japan. It offers a classic Japanese inn experience, focused on relaxation and the natural hot spring water that Hakone is famous for.

With a guest rating of 9.0 out of 10 from over 800 reviews, this ryokan stands out for its consistent quality and welcoming atmosphere. It’s a straightforward choice for travellers wanting an authentic onsen stay without extras.

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Excellent guest rating — Rated 9.0 out of 10 by guests, a strong score reflecting overall satisfaction.
  • Authentic ryokan experience — A traditional Japanese inn, offering a cultural stay with tatami rooms and shared baths.
  • Onsen hot springs — The property features hot spring baths, a key draw for visitors to Hakone.

Worth weighing

3 to weigh
  • Limited category information — No details are available on room types, amenities, or specific facilities beyond the onsen.
  • No pricing data — The price from is not provided, so it's unclear if this is a budget or premium ryokan.
  • Minimal policy details — Check-in/out times, parking, and pet policies are not listed, so guests should confirm in advance.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Superb 833 reviews

Guest-rated 9/10 from 833 reviews

Booking.com · 9 · 833 reviews

04 — Location

Getting around

The property sits in .

Hakone: Hakone is a popular hot spring resort town in Japan, known for its volcanic landscapes, lake views, and traditional inns. The ryokan is located at 616 Miyakami, within the Hakone area.

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed

06 — Questions

Frequently asked

Does the ryokan have hot spring baths?

Yes, the name indicates it is a hot spring ryokan, meaning natural onsen baths are available on-site.

What is the guest rating for this ryokan?

It has a guest rating of 9.0 out of 10, based on 833 reviews.

How many stars does Gensen Uenoya have?

It is a 2-star ryokan.

Where is the ryokan located?

It is located at 616 Miyakami in Hakone, Japan.

The bottom line

For travellers seeking a genuine Japanese ryokan experience with hot spring access, Gensen Uenoya is a solid, well-regarded choice. While details are sparse, its high rating suggests a stay that meets expectations.

9Based on guest rating and available property details

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